Price Promise
We want you to shop with confidence, knowing you are getting the best value every time. If you find the same product at a lower price from another UK retailer, we will do everything we reasonably can to match that price and offer an even better one. Once approved, we will provide a discount code to ensure you receive the best available value.
For the fastest response, you can WhatsApp us a screenshot of the competing offer along with the product name. Simply send it to +44 7869 634247 and we will review it as quickly as possible.
To keep things clear and fair, this is how our Price Promise works.
What we compare
When reviewing a request, we consider:
- The competitorβs advertised price including value added tax.
- Any delivery charges.
- Any compulsory fees required to complete the purchase.
How to request a price match
If you have found a better price, please send us:
- A link to the competitorβs product page.
- The product you would like to purchase from us.
You can contact us via WhatsApp, call us on +44 7869 634247, or email support@groundedfox.com.
Price match requests must be made before purchase.
Our team will review your request and aim to respond within one working day.
