Our Price Promise

We want you to shop with confidence, knowing you are getting excellent value every time. If you find the same product at a lower price from another UK retailer, our team will review it and do everything we reasonably can to match it — and where possible, offer an even better price. Once approved, we will issue a discount code so you receive the best available value.

For the fastest response, send us a screenshot of the competing offer on WhatsApp along with the product name. Simply call us on +44(0) 3330 907890 and our UK team will review it as quickly as possible.

To keep things clear and fair, this is how our Price Promise works.

What we compare

When reviewing a request, we consider:

• The competitor’s advertised price including VAT.
• Any delivery charges.
• Any compulsory fees required to complete the purchase.

How to request a price match

If you have found a better price, please send us:

• A link to the competitor’s product page.
• The product you would like to purchase from us.

You can contact us via WhatsApp, call +44(0) 3330 907890, or email support@groundedfox.com.

Price match requests must be made before purchase.

Our team typically reviews requests within one working day.